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Visitor Services Assistant

Volet de programme :
Jeunesse Canada au travail dans les établissements du patrimoine
Titre de l'emploi :
Visitor Services Assistant
Nom de l’organisme :
Canadian Automotive Museum
Lieu de l’emploi :
Oshawa, Ontario
Durée de l'emploi :
2017-05-23 à 2017-08-12 (12 semaines)
Salaire horaire :
12,00 $
The Canadian Automotive Museum (CAM), located in Oshawa, Ontario has exhibited the story of the automobile in Canada for over 50 years. Home to the world’s most significant collection of Canadian cars, the museum tells the unique story of the automobile in Canada.

Job Summary

The Canadian Automotive Museum seeks a summer Visitor Services Assistant position to deliver quality visitor experiences and promote museum activities on social media. The selected candidate will gain hands-on experience in delivering tours and programs in both official languages to a diverse international audience.

Duties & Responsibilities
• Assist with front-end museum operations including selling tickets, orienting visitors to the museum, and processing gift shop transactions.
• Give guided tours of the galleries to visitors.
• Promote the CAM through the official website and social media channels to ensure that events, photos, and visitor information is kept up-to-date throughout the summer months.
• Assist with other museum projects as requested.
• Assist with summer youth programs.
• Maintain family activity areas in the museum galleries.

Qualifications
• A Canadian citizen or permanent resident entitled to work in Canada.
• Candidate must be currently enrolled in a post-secondary institution.
• Excellent interpersonal, public speaking and communication skills.
• Preference given to candidates with a background in education, tourism, museum studies, history, automotive engineering or a similar field.
• Experience working in a not-for-profit environment is an asset.
• Ability to speak French preferred.

Competencies
• Technology: Use web-based programs and social media to reach new audiences.
• Communications: Interact with others via social media and in-person.
• Organization: Track projects and measurable outcomes.
• Customer Service: Ensure visitors have a positive experience.
• Research: Develop new stories to share during tours.
• Time Management: Deliver content within specified time requirements.

This position is contingent on successful funding from Young Canada Works. All offers of employment for this position will be conditional upon satisfactory reference checks. Eligibility in Young Canada Works program in Canadian Heritage is required. We thank all applicants; however, only those selected for an interview will be contacted.

Positions Available: 1
Duration: 14 weeks
Hours: Tuesday-Friday 9:00-5:00, Saturday 9:45-4:15.
Start date: May 23, 2016
Salary: $12.00/hr.

To apply, email a cover letter, resume, and three references to jobs@canadianautomotivemuseum.com by 5pm on Friday, May 5, 2017. For more information visit www.CanadianAutomotiveMusuem.com.

Oshawa, Ontario has a population of 157,000 and is located 45 minutes east of Toronto along Lake Ontario in Durham Region. It is known as Canada’s Motor City because it is home to General Motors Canada. Formerly an industrial city, downtown Oshawa has been transformed with the growing presence of the University of Ontario Institute of Technology (UOIT) and a renewed focus on the city’s arts and cultural resources. Oshawa attracts a significant number of domestic and foreign visitors during the summer who travel through the area on Highway 401 between Niagara Fall and Montreal.

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