Junior Communications and Public Affairs Assistant

  • Volet de programme : Jeunesse Canada au travail dans les deux langues officielles
  • Titre de l'emploi : Junior Communications and Public Affairs Assistant
  • Nom de l’organisme : Global Centre for Pluralism
  • Lieu de l’emploi : Ottawa, Ontario
  • Durée de l'emploi : 2018-05-14 à 2018-08-24 (14,57 semaines)
  • Salaire horaire : 14,00 $

Junior Communications and Public Affairs Assistant

Global Centre for Pluralism

Ottawa, Ontario

The Global Centre for Pluralism (GCP) is seeking qualified students for the position of Junior Communications and Public Affairs Assistant.

The expected term of this position is May 14th, 2018 to August 24th, 2018. This student will work a total of 37.5 hours per week with a typical work day of 9:00 am to 5:00 pm. Evening and weekend hours may apply based on special events or particular tours.

Founded by His Highness the Aga Khan in partnership with the Government of Canada, the

Global Centre for Pluralism is an independent, charitable organization inspired by Canada’s

experience as a diverse and inclusive country. The Centre was created to understand the

dynamics of pluralism and to advance positive responses to the challenge of living peacefully

and productively together in diverse societies. Its mission is to serve as a global platform for

analysis, education and dialogue about the choices and actions that advance and sustain

pluralism. For more information about the Centre, please visit www.pluralism.ca.

The Centre's headquarters at 330 Sussex Drive is a Canadian heritage landmark that first housed the Public Archives (1905-1967) and then the Canadian War Museum (1967-2005). The building has been designated a National Historic Site. With this landmark heritage facility, the Centre’s aim is to bring the world to Canada – and Canada to the world – as a global platform for dialogue and learning. Through its visitor program, exhibitions, public programs, and events at the building, the Centre aims to share the history of this important Canadian heritage landmark and build awareness of the meaning of pluralism and its significance in the world.

The qualified students will be providing valuable support to marketing, communications, programming, and events at the GCP and its sister organization, the Delegation of the Ismaili Imamat (DII). Both operate as educational and interpretive spaces for visitors, and include public exhibitions, programs, workshops and events.

The Junior Communications and Public Affairs Assistant will carry out the following tasks on a regular basis:

• Marketing and promotions. Assist in creating and executing a robust marketing strategy to increase visitation

to the sites. At GCP, assist with marketing the rental program of the signature spaces.

• Assistance with public programming, activities, and events.

• Expanding the interpretative role of the sites by running programs that appeal to people from different age groups and backgrounds.

• Conducting guided tours, as well as developing new thematic tours for different audiences.

• Assists in managing Visitor Program volunteer guides – recruitment and interviews, training, presentations,

briefings and de-briefings, shifts schedule, organizing guide appreciation events.

• Overseeing work of lead Visitor Program volunteer, who is responsible for much of the day-to-day coordination

of the program.

• Managing special requests for group tours (large groups, students, special guests, etc.) and drop-in visitors.

Providing information, facilitating visits, following up.

• Responding to visitor queries and requests for additional information, resources, and collateral

• Conducting monitoring and evaluation through tracking frequently asked questions, volunteer guide

feedback forms, visitor surveys, demographics, and data entry.

• Compiling summary reports of visitor program activity.

• Customer service. This includes acting as a “floater,” offering visitors information if needed and ensuring

people are adhering to rules.

• Data management and customer relationship management: compiling and consolidating event invitation lists

and mailing lists as part of a larger customer relationship management strategy.

Other duties may include:

• Entering visitor statistics into databases.

• Assisting in creating a visitor survey.

• Assisting in the evaluation of tourism and customer service related projects, programs and initiatives.

• Cataloguing of photo galleries and other exhibitry.

The successful candidate should bring to the position:

• Current approaches to communications, marketing, interpretation, events planning, and public programming

• Strong understanding of public engagement strategies

• Excellent communication skills

• Excellent organizational skills and attention to detail

• Proficiency in Microsoft Office, including Excel and Word, and Google Drive

• Proficiency in spoken English and French

• Post-secondary studies in a relevant discipline

Eligibility - all applicants must:

• be between 16 and 30 years of age at the start of the employment;

• have been registered as full-time students in the previous academic year and intend to return to school on a

full-time basis in the next academic year;

• be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under

the Immigration and Refugee Protection Act;

• be legally entitled to work in Canada in accordance with relevant provincial/territorial legislation and

regulations; and,

• be registered in the YCW online candidate inventory

Application Process

Qualified applicants should send their resume and cover letter as follows:

E-mail to: calina.ellwand@pluralism.ca AND isabelle@akfc.ca (Subject line: Junior Communications and Public Affairs Assistant)

Deadline for submissions: April 9th, 2018

We thank all applicants for their interest however only shortlisted candidates will be contacted.

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