Office Assistant - Sustainable Tourism

  • Volet de programme : Jeunesse Canada au travail dans les deux langues officielles
  • Titre de l'emploi : Office Assistant - Sustainable Tourism
  • Nom de l’organisme : Nature Tours of Yukon Inc.
  • Lieu de l’emploi : Marsh Lake, Yukon
  • Durée de l'emploi : 2018-05-01 à 2018-08-21 (16 semaines)
  • Salaire horaire : 12,00 $

Nature Tours of Yukon Inc. is based in Whitehorse, the capital of Yukon Territory, the most western of

Canada`s Northern territories, bordering Alaska. The company has been incorporated 25 years ago and is the

oldest company holding a Yukon Wilderness Tourism License (a requirement to be allowed to run wilderness tours in the Yukon) which is still operating. During the last 10 years

the company has steadily grown to a sustained yearly revenue of approximately CA$ 500,000 and

momentarily employs 3 full time office staff, next to a seasonal crew of 8-10 guides and assistants.


Next to our long existing portfolio of guided hiking, canoeing and road tours in Yukon, we do offer a considerable

amount of custom tours, as well as high end FIT and incentive packages, which we often guide ourselves. Therefore, we consider ourselves a “hybrid” inbound/receptive operator.


Nature Tours of Yukon Inc. target markets are: Canada, Europe (with emphasis on the French, German and

Spanish speaking areas), Australia/New Zealand and USA. As Yukon is not yet known worldwide as an exciting destination, also due to its remote location, we are still a niche destination. That makes for a challenging, but quite interesting, marketing and sales effort from which a lot may be learned.


Yukon is sparsely populated with a total of about 35,000 inhabitants in an area the size of France, with our

direct neighbors being equally sparsely populated. An approximate 80% of Yukon’s population lives in the

greater Whitehorse area.


Our company is located about 65 km outside of Yukon's capital, in a community called Marsh Lake. There's no amenities here, with the exception of a lively community centre which offers a variety of activities for all ages. Because of the remote location and the limited amount of people living in Yukon, students must anticipate an infrastructure and a level of services much more moderate than they are probably used to. Although people usually live far apart, there is a strong cohesion in the communities and lots of social activities,

creating another perspective on Yukon as a tourist destination.


Job Description:

Office Assistant for the Summer Season

o Assist with customer service: replying to emails and requests for information, help clients with requests for quotes, accept and process bookings

o Assist with drafting trip proposals and itineraries for custom packages

o Assist with drafting and calculating budgets for custom trips

o Assist with planning of operations: equipment, vehicles, staff, third party services etc.

o Assist with coordination of operations: equipment, vehicles, staff, third party services etc., supply guides with relevant information pertaining to their trips, relevant client details, planning, hotel details etc.

o Assist with general matters, as needed, during the fast paced summer season (last minute changes, delays, weather occurrences)


Requirements:

o Computer skills (Office: Outlook, Excel, Word)

o Interest in organizational matters, as well as customer service

o Interest in experiencing life in the North in a remote location

o English language skills (other languages of advantage)

o Flexibility and adaptability to quickly changing tasks and priorities


We don't require a background in tourism, but a general interest in tourism and touristic products would be of advantage.

As we're an English speaking work environment, we require the candidate to be able to speak and write English.


Please apply via Email until April 2, 2018.



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