Visitor Information Counsellor

  • Volet de programme : Jeunesse Canada au travail dans les deux langues officielles
  • Titre de l'emploi : Visitor Information Counsellor
  • Nom de l’organisme : Treitz Haus Visitor Information Centre
  • Lieu de l’emploi : Moncton, Nouveau-Brunswick
  • Durée de l'emploi : 2018-05-08 à 2018-09-03 (10 semaines)
  • Salaire horaire : 11,00 $

Recreationally, culturally and economically, Moncton is truly a city on the rise with attractions, dining, music and heritage that seeps onto the streets! Share in the excitement by becoming a regional tourism ambassador as a Visitor Information Counsellor with the City of Moncton.

Tasks associated with this position include serving as a tourism product knowledge expert by providing a warm welcome and impartial and objective information and advice on the City of Moncton and the region in person, on the phone and via e-mail. Successful candidates will provide detailed and personalized travel counseling, map interpretation, directions, and assist visitors with reservations and itinerary planning. They must be well informed on events happening in the region and maintain an ongoing calendar of events, maintain a “peak period” accommodation vacancy registry, record accurate daily statistics regarding visitors and keep the Treitz Haus and Airport Visitor Information Centres well stocked. Employees are expected to up-sell and cross sell regional tourism products to encourage extended stays. Visitor Information Counselors must ensure that visitors are serviced with pride, professionalism and efficiency. They must also participate in regular familiarization tours of regional destinations and products. Lifting and carrying heavy boxes is required.


College or University student

Must be bilingual in English and French

One (1) year work experience in a customer service environment is required

Workplace Standard First Aid is considered an asset


Visitor Information Counselors will report directly to the Visitor Services Representative at Resurgo Place.

Successful candidates must be available to start work in May. Training will consist of a classroom style course as well as extensive site visits in Moncton and South East New Brunswick.

Uniforms and name badges will be supplied by the City of Moncton and must be worn at all times.

Hours of work:

Staff will be required to work four days on and four days off for an average of 32 hours per week.

The City of Moncton is an equal opportunity employer.

To apply, visit the Summer Jobs for Students section of the City of Moncton website at

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