Customer Service/administrative assistant

  • Volet de programme : Jeunesse Canada au travail dans les deux langues officielles
  • Titre de l'emploi : Customer Service/administrative assistant
  • Nom de l’organisme : Point Ellice House Preservation Society
  • Lieu de l’emploi : Victoria, Colombie-Britannique
  • Durée de l'emploi : 2017-05-01 à 2017-08-18 (16 semaines)
  • Salaire horaire : 14,50 $

Point Ellice House Preservation Society is a non-profit group with many volunteers, dedicated to promoting and conserving the site which has a unique collection of the family's belongings.

Visit our website at

Greater Victoria has a population of over 350,000, but many districts feel like a small town. There is one major downtown area, and many events are held over the summer, often free to attend. For example, there is a buskers' festival and an outdoor 'symphony splash' where the orchestra sits on a barge inn the harbour. The climate is temperate and in summer Victoria rarely gets over 23 degrees with low humidity most of the time. There are many beaches and lake swimming is quite popular. Many people commute by bike, as there are many trails, both urban and through the forest.

Description of tasks:

- Act as a tour guide for Francophones and others, in interpreting details of the family life of the early Victorians, from 1890-1920.

- Provide customer service, eg assist with museum gift shop sales, take admission payments, use the cash register and credit/debit card machines. Accept reservations for groups, ensure availability of resources for guests, set up and take down chairs, etc., for special events.

- Research the contributions of French-Canadians to the development of early Victoria, and speak of that informally in the House tours.

- Translate signage when possible, that interprets the early life of the family who bought the house and planned and implemented the gardens, in the later 1800's.

- Assist with administration, eg opening and end of day cash register procedures.

- Respond to telephone, fax, and email questions and comments.

- Help with social media contacts.

- Connect with other museums' francophone staff to establish an informal network to refer francophone guests for other experiences of local history.

- Other duties as assigned.

We are seeking applicants with the following skills/interests/ background:

- Minimum of two years of post-secondary schooling

- A registered student in post-secondary school in the 2016-17 school term, and will be in the 2017-18 school term.

- Field of study: history, the humanities, the arts, social sciences such as psychology, sociology and similar.

- Comfortable meeting with people and working on a team.

- Ability to trouble shoot, given the appropriate training..

- Enjoys working with the public.

- Excellence in working with computer, social media, and similar. Knowledge of Publisher or similar software an asset as well as being able to develop posters and other material.

Please apply by email to or by April 10th 2017

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